Product Technologist - Hardlines

  • Region:
  • Team:
    Quality Assurance
  • Location:
    London - Television Centre

Our Story

From its inception in 1994, Chrissie Rucker’s vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born.


Today, the company that began as a 12-page mail-order brochure has become one of the UK’s fast-growing multi-channel retailers and a leading lifestyle brand with 60 stores across the UK and impressive global growth. The White Company also has concessions in selected Nordstrom stores in the US, and a highly successful online business.


Our Role

As the Product Technologist on hardlines you will be accountable for maintaining and monitoring the legality, safety and quality (including fitness for purpose) standards of hardlines, with a focus on furniture and electricals in our homewares department. Whilst managing guiding and supporting direct reports through everyday activities, on-the-job/formal training, objective setting and company review process.


What you’ll be doing

You will drive and maintain QA systems and processes using QMS principles for continuous improvement; and to monitor and report on compliance with those processes. Carrying out technologist responsibilities on specific categories, i.e. ensuring all products are in own departments are approved for safety, legality and quality (including fitness for purpose), in line with QA processes and critical path. You will be responsible for the development, management and maintenance of the supplier relationships in your departments, ensuring transparency of the supply chain regarding Quality and Ethical behaviours and standards.


As the Product Technologist on Hardlines you will be a role model for the QA department and foster close working relationships with the Buying, DC & Customer facing teams to influence product development and improvement of hardlines.


What we’ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

  • Discount -Up to 50% discount (dependant on contract type)
  • Holiday – 25 days rising to 28 with length of service
  • Holiday Buy – opportunity to buy up to an additional 5 days holiday
  • Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle
  • Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
  • Bonus - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme.
  • Pension Scheme
  • Life Assurance
  • Private Healthcare

Additional Benefits

  • Fruit basket daily
  • Tea and coffee provided
  • Working from Home - option to work from home on Mondays and Fridays
  • Social - Christmas party/social events throughout the year
  • Seasonal Sample Sales
  • Volunteer Day - with a charity of your choice
  • Great Location - Close to transport links - overground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms



Close map
London - Television Centre
2 Television Centre, Wood Lane, White City, London, United Kingdom, W12 7RJ
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