Janice

"Passion is everything, it is at the core of what we do. My team feels it and that translates to our customers. You can see this passion throughout the business – from the shop floor to our products, it is in the small details. If I could bottle up what makes working here so special, I would, and I would sell it!"

Janice Ellis

Store Manager
Stamford
John

"Imagination thrives on inclusivity and collaboration. In my international role, listening to others is so important – whether it is a customer, a supplier or a team member. And you can’t have imagination without a bit of fun. Our upbeat and positive culture helps us to think creatively."

John Sutton

Area Manager
Southeast
Dipti

"At The White Company, you know you're never alone. We are connected by our spirit and culture, and we are always driving towards our goals together. In my role, this means that business change is driven by the energy and positivity of the collective effort – it is an amazing thing to see."

Dipti Suchak

Head of Business Change
London
White Company logo
Careers at the White Company

effortless takes

passion

resourcefulness

imagination

dedication

everyone

If you've ever set foot in one of our stores, visited our website or received a package from The White Company, you'll know it's a magical experience. But there are hundreds of dedicated people behind the magic – working together to create something effortlessly beautiful. Take a look around and discover careers at The White Company.

Our values

Pride

PRIDE. It’s found within each of us. All we have to do is look. It was there in the beginning when The White Company first started, and it lives inside all of us. To keep it shining, it takes real passion. It takes resourcefulness and imagination. And it takes dedication from everyone. And when we find that spark, something truly beautiful happens.

We are

Passionate

We strive to achieve the same thing. We all have the same goal: to deliver luxury through timeless products and service for our customers. We’re here to keep the magic alive. We do that by pouring our heart and soul into everything we do. That excitement we feel? It shows, and it’s infectious. We want that feeling to flow through everyone and everything. And it will. We are passionate.

Janice

"Passion is everything, it is at the core of what we do. My team feels it and that translates to our customers. You can see this passion throughout the business – from the shop floor to our products, it is in the small details. If I could bottle up what makes working here so special, I would, and I would sell it!"

Janice Ellis

Store Manager
Stamford
We are

Resourceful

We are all white swans. To the outside world, we gracefully float by. But we know that beneath the surface we’re paddling for tomorrow. We’re giving it everything we’ve got. We champion hard work and strive for perfection. Even if we feel like we’re going against the tide and a solution isn’t in sight, we power on and we get it done. Nothing can stop us. We are resourceful.

John

"Imagination thrives on inclusivity and collaboration. In my international role, listening to others is so important – whether it is a customer, a supplier or a team member. And you can’t have imagination without a bit of fun. Our upbeat and positive culture helps us to think creatively."

John Sutton

Area Manager
Southeast
We are

Imaginative

A blank canvas. A beautiful, white bag. To us, these objects aren’t daunting, they’re an invitation. They present a chance for us to use our minds. Minds that are as beautiful as the items our customers take home with them. Every day, we create bright ideas and ensure we remain in the spotlight. Most importantly, this creativity gives us freedom. We don’t shy away from the opportunity – in fact, we thrive on it. We are imaginative.

Dipti

"At The White Company, you know you're never alone. We are connected by our spirit and culture, and we are always driving towards our goals together. In my role, this means that business change is driven by the energy and positivity of the collective effort – it is an amazing thing to see."

Dipti Suchak

Head of Business Change
London
We are

Dedicated

It’s there when we wake up; it’s bound to us. It’s there when we pour our coffee. It’s there when we finally drift off to sleep. That knowing smile. The thought that we’re proud of where we work and the people we call our colleagues. That’s because we know The White Company is a way of life and we are part of it. Whatever we’re working on, we know it’ll all be wrapped up in the end. We will forever appreciate the understated and celebrate the refined. We live for perfection. We are dedicated.

Chris

"To help our customers, you need to think outside the box and not always follow the rules. In the Contact Centre, we call problem-solving ‘turning a frown upside down’ – and this is the best part of the job. We support each other as a team so that we can really help not just our customers, but each other."

Chris Lewis

Customer Service Advisor
Northampton
We are

Everyone

We’re all tied together beautifully, just like the bow that adorns every one of our bags and boxes. We support and help each other to find our PRIDE. Every day we hold our heads high as one team, to take the company and our careers forward. It’s not just about you. It’s not just about us. It’s not even about our customers. It’s all of us, together. We are everyone.

Mona

"For me, being dedicated is about always showing up and being there when my team needs me. My department, Returns, is a really unique and fast-paced corner of the company. It comes with a lot of challenges, but I really love the fact that everyday is an adventure and throws something new at you. It's my dedication to my role that allows me to figure out the answers."

Mona Tut

QC Team Leader AM
Northampton
Chris

"To help our customers, you need to think outside the box and not always follow the rules. In the Contact Centre, we call problem-solving ‘turning a frown upside down’ – and this is the best part of the job. We support each other as a team so that we can really help not just our customers, but each other."

Chris Lewis

Customer Service Advisor
Northampton
Mona

"For me, being dedicated is about always showing up and being there when my team needs me. My department, Returns, is a really unique and fast-paced corner of the company. It comes with a lot of challenges, but I really love the fact that everyday is an adventure and throws something new at you. It's my dedication to my role that allows me to figure out the answers."

Mona Tut

QC Team Leader AM
Northampton
© The White Company 2021